Terms & Conditions
Dear Esteemed Shoppers,
Welcome to Event Cart! India’s premium events based quick commerce business.
Your use and transactions on www.eventcart.co.in, indicate that you have read and understood these Terms and policies and accept them as the legal equivalent of a signed, written contract, binding you to these Terms. EventCart shall be responsible for fulfilling your order including but not limited to issue invoice, deliver product to recipient, and in no event shall any of its affiliate, director, representative, officers, consultant or employee be responsible for transactions made on EventCart website or app.
Your participation as a customer in this service will constitute acceptance of this agreement.
At www.eventcart.co.in, we try to give you access of our services for 24 hours on every 7 days of a week. The website may not be available to you from time to time, for reasons including but not limited to unavoidable circumstances or for maintenance purpose. You acknowledge and understand this exception with EventCart. EventCart reserves right to add on or discontinue any services from its website at its discretion. EventCart reserves the right to amend/modify these Terms and Conditions at any time, as it may deem necessary or desirable. Such changes shall be applicable as it would be available on the website. You are requested to read these terms every time you visit the website for usage or transaction.
EventCart is selling its products on the website which includes third party products. For such third-party products, the company has legal authority to sell products to the user, through website.
Products and Pricing
All products listed on the website, their descriptions, and their prices are subject to change from time to time. EventCart reserves the right, at any time, to modify, suspend, or discontinue the sale of their respective products or services with or without notice.
We put every effort to ensure, that our website contains correct information. However, EventCart makes no warranty as to the accuracy, comprehensiveness and correctness of products and information on website. Purchase of a product on the website is subject to availability of stock.
We strive to offer you best possible rates of the product, but EventCart does not guarantee that these prices will be minimum in the region or country or in comparison to other players of the industry. EventCart reserves right to change or update rate and other details of the product on its website, at its discretion, without any notice to you. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or information received from EventCart suppliers, EventCart shall have the right, post the acceptance of any order, to decline or cancel any such order, whether the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and EventCart cancels your order, we will refund the amount.
On booking for Decoration or Instrumental play under your booking, you agree to allow EventCart’s associates to visit your place for the performance of services, in pursuance to your order. Post booking and payment, our representative will contact you to re-check the time to visit you for such performance and make his/their arrangements accordingly. Such activities may be performed by our third party service provider and we are facilitating their services for your convenience only. We always try to give you safe and secure environment while performance of services but we expect you to maintain your privacy and apply your diligence while availing the services. You are requested to check the identity of service personnel and may counter check with company’s representative. We suggest you to be present at place of performance for all time. We will not be responsible for any missing item at your place. For any grievance or deficiency in service you can contact us immediately. Any grievance on these services post 2 hours of performance will not be acceptable. For the performance at any hotel, you need to take permission from Hotel. We will not be responsible for cancellation of services and refund, if you cannot take this permission from hotel, in time.
The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.
Since flower arrangements are hand-made, there may be a slight variation from the picture shown. Occasionally, substitution of flowers is necessary due to temporary and/or regional unavailability issues.
Every cake we offer is handcrafted and since each chef has his/her own way of baking and designing a cake, there might be slight variation in the product in terms of design and shape. Occasionally, substitution of flavours/designs is necessary due to temporary and/or regional unavailability issues.
In such a case, our experienced team will ensure we deliver the product as close as possible to the description/photograph shown and will only substitute items of equal or higher value.
The message on the complimentary message card, which is provided by EventCart, can either be printed or handwritten, depending on where the delivery is scheduled for.
We request you to check and follow our Care Guide, available on the website, to take care of your cakes, plants and flowers delivered by us.
Orders and Acceptance of Orders
Products with its information has displayed on the website to Invite Offer from User. When you make an order, you are making an offer to purchase, and such offer is subject to acceptance by us. Our communication (email/SMS/push notification) of acknowledging your order does not signify our acceptance to your offer. EventCart reserves the right, after receiving the order, to accept or decline or cancel your offer (in whole or in part). Offer shall be deemed accepted once it dispatches to delivery, by EventCart. No other act or omission on the part of EventCart shall be considered as acceptance of offer or order by EventCart. We may require additional verifications or information before accepting any order. In the event of a purchase, you will be required to accurately provide the recipient’s name, contact and shipping address.